You can complain about a teeth whitening?

30. march 2010  
Filed in Complaints, Cosmetic dentistry

Question:

I have been to the dentist and have made a “teeth whitening”. Since the dentist had done it all ready and had put the light on he said that I just needed to say to if it started to hurt. After approx. 5 min with the lights on it starts to do really hurt my teeth and it freezes. Since the dentist was just slipped to the other patients and had closed the door, I could lie and cry as much as I would without the help. (as much as one can be with such a thing in the mouth). Then when there finally comes a they find out that the plastic thing that they had put in my mouth was not connected properly so gelén had come out of my lips which did rather hurt. They were going to have to remove everything and stop the bleaching. Now my teeth clearly spotted and I still have pain (aching) and I'm very sorry. I do not think that I have received a fair treatment – in addition, my teeth terrible.

What should I do – can I make a complaint?

Anonymous

Answer:

Dear user,

You can always complain about a dental treatment and/or dentist.

You can read more about it to complain about a dentist or treatment here: Complaint about dental treatment or dentist

Hope you can use my answer.

With kind regards

Dentist Joan Olsen

www.tandpleje.dk/brevkassen

Dentistry.dk™ – the Road to healthier teeth

Important!!!

Questions answered by the dentist can be posted on the portal in anonymous form. However, we can not guarantee answers to all the questions and answers from the dentist can never replace dialogue or consultation with a private doctor. A reply through the letterbox must be seen as informational material.

Terms of use:
http://www.tandpleje.dk/kontakt/brugerbetingelser

Can a Danish dentist correct mistakes made abroad?

Question:

I am a pensioner 73 years old. In the summer I made a bridge in Poland. My problem is that the bidet feels wrong,it few drinks, and hurts when I eat.
Can a dentist here right up on it? Poland is excluded.

Mona

Answer:

Dear Mona,

You must find a dentist who can correct it, or help you with your problem.

You will as a rule be always be welcomed by a Danish dentist, even if you have got the extensive treatment abroad. But Danish dentists, however, has the right to reject you, unless you have pain or other acute need for treatment. You can also expect that the Danish dentist will ensure the documentation for the evs. error and harm from treatment abroad.

You can read much more about dental treatment abroad here

Hope you can use my answer.

With kind regards

Dentist Joan Olsen

www.tandpleje.dk/brevkassen

Dentistry.dk™ – the Road to healthier teeth

Important!!!

Questions answered by the dentist can be posted on the portal in anonymous form. However, we can not guarantee answers to all the questions and answers from the dentist can never replace dialogue or consultation with a private doctor. A reply through the letterbox must be seen as informational material.

Terms of use:
http://www.tandpleje.dk/kontakt/brugerbetingelser

There is no guarantee for bad workmanship?

2. October 2009  
Filed in Complaints

Question:

Hi,
I have a question regarding a broken tooth due. a root canal treatment. Now I can see in one of your replies that there is no guarantee for root canal treatment??
I got in the month of march made a root canal, and it looked fine, said the dentist, but now there broken a piece of the tooth and the treatment is also broken, as I can shake with the other side of the tooth. This must be bad craft, and must be able to be covered by a warranty??
I look forward to hearing from you.

Laurids

Answer:

Dear Henry Wadsworth,

First I will say that your tooth is not necessarily broken just because it has been rodbehandlet. There are several reasons why a tooth gets rodbehandlet, and often there is not much left of a tooth when there is rodbehandlet. It sounds as if your tooth is broken, and it is something that can happen. When the dentist looks at the quality of a root canal, he will look at the rodfyldningen, ie. he replaces tandnerven with, it's close. And that is what he mean by that it looks fine. To the tooth ruptures has not necessarily something with poor craft to make, but is a quite common complication, which in some cases can happen.

You are not covered by any form of warranty at the dentist. But think that has been a model of a Danish dentist, have the opportunity to complain about the treatment. You can read more about how to complain about a dentist here.

You can also apply for compensation from the Tandlægeforeningens Patientforsikring. You can read more about compensation for malpractice here.

Hope you can use my answer.

With kind regards

Dentist Joan Olsen

www.tandpleje.dk/brevkassen

Dentistry.dk™ – the Road to healthier teeth

Important!!!
Questions answered by the dentist can be posted on the portal in anonymous form. However, we can not guarantee answers to all the questions and answers from the dentist can never replace dialogue or consultation with a private doctor. A reply through the letterbox must be seen as informational material.

Terms of use:
http://www.tandpleje.dk/kontakt/brugerbetingelser