Dental Association's Patient Insurance

Dental Association's Patient Insurance covers, under the rules of appeal and compensation law, damages in connection with examination and treatment by dentists.

Here you can read about how the system works for you as a patient. This guide can only be seen as a simplified introduction to the rules as it would be too cumbersome to have all the details. You should consult with your dentist if you want more information.

You'll also find the entire system described in the Dental Patient Insurance Association's website .

The insurance covers
Injuries occurred in the period after 1 January 2004 is covered if it was made in connection with treatment by a dentist in private practice or in connection with treatment in Region Dentistry (formerly County Dental Care), in the municipal dental care arrangements or any of the university dental schools.

Is the injury happened before 1 January 2004, it is only covered if it is done in connection with treatment in a private practice dentist.

When you get compensation
Although the compensation scheme only covers injuries incurred during the investigation and treatment by a dentist. However, you have the opportunity to receive compensation even if the injury is not due to fault of the dentist's side.

If you suffered an injury in connection with a dental treatment, may receive compensation if it is assessed that the damage most likely caused one of the following ways:

• If the damage could have been avoided by a second treatment in the circumstances would have been optimal.
• If the damage caused by errors or failures of the technical equipment and tools.
• If the damage could have been avoided by another equally effective treatment technique or method.
• If the damage is very rare and serious in relation to the disease being treated, and thus goes beyond what could reasonably should tolerate.

Review Date
To be entitled to damages for injury must be reported within five years after you became aware of it. There must be no more than ten years have passed since the injury was inflicted.

In case of accident
If you are injured in an accident at a dental office that is not part of the professional treatment, for example. about to fall on a slippery floor, there can only be compensated if mistakes have been made from the clinic site.

What compensation is paid for
The compensation under the provisions of Liability Act .

• The compensation for the cost of repairing the damage, ie. the additional costs resulting from the injury.
• Additionally there may be compensated for any other expenses incurred as a result of injury, such as medical costs.
• There can be compensated for lost earnings and loss of earning capacity. Furthermore, there may be compensation for pain and suffering and for permanent injury.
• There is normally only granted compensation if the amount of compensation is greater than £ 1,000 for damages in connection with orthodontic treatment in the region, local dental care arrangements or on university dental schools cover only damages if the amount is over £ 10,000

What is not eligible for compensation
There will be no compensation for the cost of actual treatment, you got to get done. These costs are always at their own expense. The same applies if the treatment should be done about it because for one reason or another failed.

You also can not obtain damages for the consequences of the illness or accident that you have received treatment or if treatment has led to the expected result.

If for some reason believe that the treatment has been inadequate, you may want. require the fee refunded. This requirement will then not be covered by insurance but must be made ​​in connection with a complaint to the dental board in your region.
Dental Board will then decide whether you should get your money back for the care you received, and who wish to complain about.

Read more about how to complain to the regional dental boards .

How do you seek compensation
If you believe you are entitled to compensation, you can own or with your dentist fill out an accident report form and send it to:

Dental Association Patient Casualty Insurance
Svanemøllevej 85
DK-2900 Hellerup

The processing time will normally be between eight and twelve weeks - complex cases may nevertheless expect a slightly longer processing time.

Remedies available
Are you unhappy with the decision in your case, you have the opportunity to appeal the decision to:

Dental Injury Appeals Board
Svanemøllevej 85, 1 sal
DK-2900 Hellerup
Tel. 39 46 34 00