Complain about tandprotese

14. October 2011  
Filed in Complaints

Question:

I just heard on the radio that you can complain about a dental treatment, but was unfortunately not quite grasp in the “address” you Can help me.
Thank you in advance
With kind regards
Lone

Answer:

Dear Lone,

It may have been the patient complaints board, you have heard about on the radio. The patient complaints board acts as one single entrance for patients who want to complain about the professional treatment in the entire Danish health care system. Patientombuddets website you will find here

But Danish Tandlægeforening has also created a website, which should make it easier for patients to complain about the dentist, seek compensation m.v.
Tandlægeforeningens website Tandklage.dk you can read more about here

Hope you can use my answer.

With kind regards

Dentist Joan Olsen

www.tandpleje.dk/brevkassen

Dentistry.dk™ – the Road to healthier teeth

Important!!!

Questions answered by the dentist can be posted on the portal in anonymous form. However, we can not guarantee answers to all the questions and answers from the dentist can never replace dialogue or consultation with a private doctor. A reply through the letterbox must be seen as informational material.

Terms of use:
http://www.tandpleje.dk/kontakt/brugerbetingelser

Easier to complain about the dentist

14. October 2011  
Filed in News

A new website has made it easier to complain if you are dissatisfied with the treatment at his private practice dentist. The new website has been created by Tandlægeforeningen in cooperation with the Danish Regions.

The website is developed to make it more simple for patients to get an overview of what you can do if you are dissatisfied with the treatment or the bill from his dentist.

Ago called Tandklage.dk, and on the is there easy access to the form, which you must use if you want to file a complaint. You can also read about where you can turn if you want to file a complaint or seek compensation because of an injury. In addition, there is information about what happens with the complaint, when the patient has submitted it, as well as on the klagesystemets building and on appeal.

Danish Regions welcomes the fact that the klagesystemet for private dental practice is now easier to grasp.

– It is important to know your rights, if there is an error or mishap at the dentist, or if you don't agree with it, that stands on the bill. The remedies available to him are quite good. But the system can be difficult to cope with. F. ex. it is important to respect the time limit for appeal, then the complaint would otherwise be rejected, regardless of whether you have the right. It is now easier to complain – and easier to gain an overview of what happens when you have complained, " says Jens Stenbæk (V), chairman of the Regional Wage and Takstnævn.

In Tandlægeforeningen hope that Tandklage.dk will increase the confidence of klagesystemet.

– Of course, we have asked ourselves whether it is Tandlægeforeningens task to encourage patients to complain. Therefor I would say that our general advice for unhappy patients is still, as it first must enter into a dialogue with their dentist. Many complaints are due to misunderstandings, which can often be overcome through a talk with the dentist. But for dentists, as for all other industries, it means a lot for our reputation, that the possibility of complaint about the us is perceived as simple and transparent, says Marianne Riis, who is the chairman of the Tandlægeforeningens Klinikejerforhandlingsudvalg.

Ny portal gør det lettere at klage over tandlægen

New portal makes it easier to complain about the dentist

Complaints about private dentists is processed by a separate complaints system, while grievances over the rest of the health care system goes through the patient complaints board. Klagesystemet on tandlægeområdet opens the possibility that patients who have unsuccessful, can get the money back or get made whole or parts of the processing on the free.

Scandefa 2011, Scandinavian Dental Fair

5. march 2011  
Filed in Events

SCANDEFA (Scandinavian Dental Fair) is the annual scandinavian trade fair for tandlægeteamet and dentalbranchen. The fair connects new knowledge about products, research and clothing, and has more than 10,000 visitors from Scandinavia and other countries, as well as over 150 exhibitors.

In parallel with the fair SCANDEFA, arranged by Bella Center, is held year course, organized by the Tandlægeforeningen (www.tandlaegeforeningen.dk).

PARTICIPANTS
SCANDEFA 2011 is a trade fair for dentists, dental assistants, dental technicians, dental hygienists and professionals.

REGISTRATION
There is a approach to online registration 1 month before the opening of SCANDEFA 2011.
BESØGERREGISTRERING TO SCANDEFA 2011 IS NOW OPEN!

Opening HOURS
7.-9. april 2011
Thursday 7. april 10.00-18.00
Friday, 8. april 09.00-18.00
Saturday 9. april 09.00-15.00

See video from the fair

CONTACT
Christian Olrik, col@bellacenter.dk
Bella Center, direct tel. 32 47 21 25


On Scandefa

 

SCANDEFA is held for the first time in 1968 at the Bella Center at Bellahøj in Copenhagen, denmark as a part of the Tandlægeforeningens Kursusnævns largest annual vocational training course for the members. In 1976 moved to the messe, and of course to the Bella Center at the same address on Amager.

Tandlægeforeningens Courses
Tandlægeforeningen started the course in 1934, on fol.a. Mercur Hotel in Copenhagen with a very small udstillingsdel, and the event is moved, as mentioned above, the Bella Center in 1968. And 1982 was the event always the beginning of January and was Januarkursus – from 1983, moved the event to march under the name of year course.

How expensive is a visit to the dentist really?

13. October 2010  
Filed in News

What is the cost of a regular examination at the dentist? This is a question many have difficulty to answer, shows a study by Epinion made for Tandlægeforeningen among 1.003 danes.

Many young people do not, that a regular study only costs 83 kr., when one is 18-25 years old, while adults over the age of 25 will pay 142 kr. A teeth cleaning costs 178 kr.
Among the participants in the study had each seventh not been to the dentist in the last two years. Of this group believed 47 per cent., to a regular dental examination costing more than dkk 300. Actually believed almost every fourth, that the price had to be over 400 kr.

Myths and guesswork
– It shows that the perception that it is expensive to go to the dentist, often based on guesswork rather than facts, especially among those who opt out of the dentist. There seems to have been built up a myth about tandlægernes rates, as they do not go regularly to the dentist, has been caught up in, says Susanne Andersen.

Susanne Andersen, President of the Tandlægeforeningen


The lack of knowledge for the price of a regular dentist, however 36 per cent. of those who have been to the dentist within the last two years.

– In Tandlægeforeningen we find it positive that a dental examination is significantly cheaper than many expect. But only if it helps to make the experience at the dentist even better. For if the erroneous perception of the price to get someone to keep away from the dentist, it is extremely unfortunate. The regular inspections have a deterrent effect and can help to detect any problems early, so that the individual can prevent both major dental procedures and great tandlægeregninger, says Tandlægeforeningens president, Susanne Andersen.

It is a problem that many young people are dropping the regular visits to the dentist, and it makes Tandlægeforeningen now something about the campaign tandfix.dkthat is targeted at young people of 18-25 years. The campaign must tell the young that it can have a big impact to drop the dentist visit, and that it is actually better to go regularly to the dentist than to let be.

Tandfix.dk – campaign for young people

6. October 2010  
Filed in News

Tandlægeforeningen is behind a new and different online campaign aimed at young people. Tandfix.dk called the portal with a sense of humor and irony to capture the interest of young people for their own dental health.

Too many young people are dropping the regular visits to the dentist. It will Tandlægeforeningen now do something with a campaign that is targeted at young people of 18-25 years. The campaign must tell the young that it can have a big impact to drop the dentist visit, and that it is actually better to go regularly to the dentist than to let be.

Tandfix.dk
The campaign, which starts on 23. august, is mainly online, and takes its point of departure in the site TandFix.dk, where young people can go into a universe that is created on the humor and irony. But the young people will also encounter the campaign on Facebook. The only thing they will not encounter, is moralized.

– Our desire is to engage in a dialogue with the young people and based on their life situation without talking down to them.

Tandfix.dk

The tooth fairy there with a sense of humor to reach out to young people

We know that many young people think that the regular visits to the dentist is not so necessary, because they do not have any problems with their teeth and gums, right here and now. But as much as shows the effects often only later in life, says Tandlægeforeningens president, Susanne Andersen.

It is important to get things in the bud when it is about the diseases of the teeth and mouth. If you wait, you run the risk of both toothache and comprehensive treatment.

It is also inexpensive to get a check-up at the dentist.

– Many young people do not know, that a regular study actually only costs 83 kr., when one is 18-25 years, while a cleaning costs 178 kr. It may not pay to wait, " says Susanne Andersen.

In connection with the start of the campaign will dental students in Copenhagen and Aarhus, denmark take off at technical schools and social and health care educational institutions and to enter into dialogue with young people on their tandplejevaner. At the same time, there will be hung campaign posters up, and there will be a shared bags out with water, flyers, toothbrush and toothpaste.

The campaign has been, with support from the Danish Regions and is developed in cooperation with the communication agency NetPeople.

Visit Tandfix.dk

Visit Tandfix.dk on Facebook

Give your teeth a longer life

6. October 2010  
Filed in News

A new study shows that people who skip the regular visits to the dentist over, has far greater risk of losing some of their teeth, when they come up in the 50-years-of age and over. Even if the teeth look nice and fine out here and now, is it not a good idea to just skip tandlægebesøgene over. If you as the young fail to go regularly to the dentist, the consequences can prove only later in life, shows the survey, which is carried out in relation to the great STUFF-review (Diet, Smoking, Alcohol and Exercise).

The results from the survey shows that the 50-64-year-olds who have been to the dentist regularly, have retained significantly more teeth than those who have missed the visits over. Among those who go regularly to the dentist has 9 out of the 10 retained most of their teeth when they are over 50 years old, while 20% of those who do not go regularly to the dentist only retains 20 or fewer teeth, when they are over 50 years.

Behold dine tænder som ældre

Give your lights a longer life - regularly go to the dentist

The consequences of having few teeth in the mouth are bl.a.:

  • Reduced tyggeevne
  • Læspen
  • Problems with convergence in the lower third of the face, allowing you to look significantly older than you are.
  • Extra wear on the remaining teeth. The fewer teeth you have left, the more work there is for the remaining teeth.
  • It doesn't look nice

Children and adolescents have healthier teeth

29. september 2010  
Filed in News

The efforts of the children and ungdomstandplejen are now bearing fruit, and new figures from the Danish Health and medicines authority shows that the tandsundheden getting better and better for the country's children and young people. The new figures show that around three out of ten 18-year-old never felt the dentist's drill in a tooth. In 1990 it was one out of every ten 18-year-old who had never had the holes in the teeth that required treatment with boron.

Among the 18-year-old, who has been treated holes in the teeth, most people only put fillings in up to four tooth surfaces. Also we are talking here about a significant improvement in comparison to 1990.

For the 15-year-old is it possible to follow the development all the way back to 1980/81. At that time they had a 15-year-olds in the average fillings in 13,2 tooth surfaces. The new figures from the Danish Health and medicines authority shows that the equivalent figure measured in 2009 is 2,33.

Billede af børn med tandbørster

Three out of ten children have never been drilled in his teeth

Measured on the regions is tandsundheden among children and young people in the Capital Region followed by the Region of Zealand and Region Midtjylland. The north denmark Region and Region southern denmark are respectively fourth and fifth place.

Tandlægeforeningens president Susanne Andersen welcomes the positive development, but warns at the same time to downgrade the efforts of the children and ungdomstandplejen.

– I have no doubt that the major prevention effort in the development of children and ungdomstandplejen have contributed to the fact that children and young people have such healthy teeth in a day. But even if the average figures are good, there are unfortunately still children, who have many gaps in the teeth. And then we got new tandsundhedsproblem, namely, acid injuries of the tooth enamel as a result of the ever greater consumption of cola and other soft drinks, says Susanne Andersen.

According to tandlægernes president has some children use to get to the dentist very often, while children with healthy teeth and gums, by their dentist, are assessed to have a check-up with 1-2 year intervals.

Efforts are now much more targeted and customized than back when you called all of every sixth month, says Susanne Andersen.

Greater price transparency with dentists

28. may 2010  
Filed in News

From the 1. October it becomes even easier to check tandlægernes price levels on the internet. Tandlægeforeningen and Danish Regions have agreed that dentists should disclose the price ranges on the several treatments on the health.dk.

Today, private dental clinics inform the from and to prices in eight services. The 1. October will be the number of services expanded to ten, so that the dentists should also inform about the price ranges on the surgical removal of a tooth and root canal treatment in the two channels. At the same time, the descriptions of the eight current benefits on health.dk be made more precise. Thus the possibilities for patients to compare the price ranges from clinic to clinic be even better.

– We are in favour of transparency, also with respect to prices. It is only fair that you can sit at home at your computer and form an impression of the price levels of dentists. We therefore welcome the fact that one can now use health.dk to find out more about the updated price ranges. When it is said, is that no two treatments are alike, says Tandlægeforeningens negotiator, Bear Haulrig and explains:

– You have to go to the dentist and be examined before you can get the quite exact price. The can the dentist give you when you have decided which treatment to put in the time. If the cost of treatment exceeds dkk 2,500, you are entitled to an offer of an unspecified writing on them, says Tandlægeforeningens negotiator, Bear Haulrig.

The agreement on the increased price transparency forms part of a new tandlægeoverenskomst, as Tandlægeforeningen and the Regions, Wage - and Takstnævn has just been agreed.

Ban on texting will lead to worse teeth

21. may 2010  
Filed in News

It will be really bad for tandsundheden, if the Danish data protection agency makes the seriousness of banning tandklinikkerne in the municipalities to send text messages to children, young people and parents.

– Many municipalities have introduced sms service, so you get a sms with a reminder of his time at the dentist. It has led to fewer and fewer forget to go to the dentist. There has been a noticeable decline in the number of no-shows in several of the municipalities that have adopted sms. And text reminders are a service that already for some years has been used by the private dental clinics with great success, says Tandlægeforeningens president, Susanne Andersen.

If you forget to go to the dentist, you run the risk of according to Susanne Andersen, that the disease develops so much that they require more treatment than if they had been taken in the bud.

– In addition, it is also socio-economic is a problem when patients absent from dentistry. There are staff ready to carry out a planned investigation and treatment, says Susanne Andersen.

The Danish data protection agency has pointed out that one should be wary of sending sensitive and confidential information via text message.

– But is it a sensitive and confidential information, that one should remember his time at the dentist? It seems I'm quite honestly not. And you have for years sent indkaldekort out with entry from both the municipal and the private dental clinics. It has the Danish data protection agency I am aware so far not seen as a problem. I can't see why you should not be able to exploit its opportunities to ensure children and young people healthier teeth, concludes Susanne Andersen.

Dentists want greater fee for no-shows

10. april 2010  
Filed in News

Some of the dentist's rates are established in the so-called tandlægeoverenskomster, to be concluded between the Tandlægeforeningen and the Danish Regions. As the negotiations between Tandlægeforeningen and Danish Regions began in February 2010, it was bl.a. with a desire from the Tandlægeforeningens page to discuss a higher udeblivelseshonorar at the agreed major treatments.

Today is the fee for no-show set for 229 kr., regardless of the scope of the agreed treatment. It considers Tandlægeforeningens negotiator, Bear Haulrig, is not reasonable.

“Udeblivelseshonoraret is perhaps reasonable in relation to the fees charged for a study, but it stands in stark contrast to the cost of a lack of earnings, if h occurs in the context of a larger planned treatment such as a root canal or a larger pa-treatment,” says Bjørn Haulrig to Tandlægebladet and continues:

“Even worse, it seems, if there is planned a large operation, where there is reserved yet more time. In addition to this, the ambience sterile is wasted – a spot, that is both time-consuming and costly,” emphasizes Bear Haulrig.

How much the maximum cost for the patients by the absence of major planned treatments have Tandlægeforeningen not yet settled on, since the scheme could also be combined in other ways, than the current model, e.g. to be dependent on the reserved time.

Although the collective bargaining with Tandlægeforeningen and Danish Regions started in February, negotiations will in all probability continue for the rest of the year. And by then, there will certainly be no change in the fee for no-show on the agreed treatments.


Read more in Tandlægebladet no. 3 2010 or on the www.tandlaegebladet.dk

Lower sugar levies provide lower teeth

25. march 2010  
Filed in News

It is a bomb, in particular the children's and young people's dental health, sugar levies has fallen every year since 2001. It says Tandlægeforeningens president Susanne Andersen in a comment to the new information from the ministry of finance.

– We can see that the portions have become larger over the last ten years, and it is hardly unlikely that it has anything to do with the gradual tax reductions. Slikposerne have been greater, and the same is sodavandsflaskerne. While the biggest soda bottles for ten years ago called the 1½ litre, we are now up to 2 litres. And it is a big problem for the teeth. The large bottles of deadlines, especially children and young people to have a soda standing and taking a sip of it periodically. In this way, the teeth in a constant acid bath in, and the acid in the soda can in the worst case corrode the tooth enamel away, " says Susanne Andersen.

Studies have shown that every 7. teen, to a greater or lesser extent, have acid injuries of the tooth enamel.

In addition to syreskaderne is the sugar in soft drinks and sweets are one of the major culprits when it comes to holes in the teeth. The trend has for many years been, that the danes have fewer and fewer holes in the teeth, but Susanne Andersen is afraid that the positive development will stop, if the intake of sugar continues to increase.

Further information may be obtained from Tandlægeforeningen by contacting the communications officer May Falcon 70 25 77 11 or head of communications Claus Jørgensen on 70 25 77 11 or 21 26 56 98.

Scandefa 2010, Scandinavian Dental Fair

27. november 2009  
Filed in Events

SCANDEFA (Scandinavian Dental Fair) is the annual scandinavian trade fair for tandlægeteamet and dentalbranchen. The fair connects new knowledge about products, research and clothing, and has more than 10,000 visitors from Scandinavia and other countries, as well as over 150 exhibitors.

In parallel with the fair SCANDEFA, arranged by Bella Center, is held year course, organized by the Tandlægeforeningen (www.tandlaegeforeningen.dk).

PARTICIPANTS
SCANDEFA 2010 is a trade fair for dentists, dental assistants, dental technicians, dental hygienists and professionals.

REGISTRATION
There is a approach to online registration 1 month before the opening of the SCANDEFA 2010.

Opening HOURS
15.-17. april 2010
Thursday 15. april 10.00-18.00
Friday 16. april 09.00-18.00
Saturday 17. april 09.00-15.00

PLEASE CONTACT
Jo Jaqueline Ogilvie, sales and project manager
T +45 32 47 21 25
jjo@bellacenter.dk

Linda Gunner, udstillingskoordinator
T +45 32 47 21 31
lsk@bellacenter.dk


On Scandefa

SCANDEFA is held for the first time in 1968 at the Bella Center at Bellahøj in Copenhagen, denmark as a part of the Tandlægeforeningens Kursusnævns largest annual vocational training course for the members. In 1976 moved to the messe, and of course to the Bella Center at the same address on Amager.

Tandlægeforeningens Courses
Tandlægeforeningen started the course in 1934, on fol.a. Mercur Hotel in Copenhagen with a very small udstillingsdel, and the event is moved, as mentioned above, the Bella Center in 1968. And 1982 was the event always the beginning of January and was Januarkursus – from 1983, moved the event to march under the name of year course.

Older people with dementia suffer from poor oral hygiene

27. October 2009  
Filed in News

Dementia brings great changes – also as regards the tandsundheden. Research shows that there is a clear link between dementia and poor oral hygiene. The medicine, people with dementia taking, also, that they get dry mouth, which allows a much greater risk of dental caries and fungal infections. Dentists, carers and relatives to a far greater extent focus on the elderly, who do not even maintain a normal life.

Birita Learned, there is the dentist, assistant professor, ph.d. and researcher in Dentistry in Copenhagen, denmark, have in recent years examined the association between dementia and dental health, and the result is striking. Birita Ellefsens study shows bl.a., to the people with dementia had an average of 7 holes in the teeth, already when they got demensdiagnosen, which says something about the problems that people with dementia have with their oral hygiene.

It can mean a significant deterioration of the older people's quality of life. The consequence of poor oral hygiene can bl.a. be pain or discomfort, which can give trouble to eat. At worst, it can mean that they completely stop eating. It is therefore important that the elderly with dementia and their caregivers get the proper guidance on how they should relate to dental care when they are diagnosed, stresses Birita Learned.

– Demented patients need a specially adapted dental care. And here, the dentists the opportunity to make a difference and help to ensure that newly diagnosed dementia patients receive prevention, treatment, and follow-up they need. We have a responsibility as healthcare professionals to help to cover the upbringing and health needs, which is just of the elderly with dementia, sounds the call from Birita Learned.

Birita Learned is among the presenters at the Tandlægeforeningens two-day Symposium on 6.-7. november. A little over 1,600 dentists and 600 dental assistants participating in the event, that has the medically compromised patient as the main theme and takes place in Aarhus, denmark at the Radisson SAS Scandinavia Hotel.

– It is always good to get updated – and expanded – his professional knowledge and ability, and it is of course valid also for dentists. With a view to both the individual dentist's challenges and daily lives, but also with the aim of patients. To dentists in-service training and included in the latest treatment techniques and developments in dental care, get patients in the chair for the benefit, said Tandlægeforeningens president Susanne Andersen.

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