Complaints about dentures

Question:

I just heard on the radio that we can complain about a dental treatment, but was unfortunately not quite grasp the "address" Can you help me.
Thank you in advance
Sincerely
Lone

Answer:

Dear Lone,

It may have been Patientombuddet you've heard on the radio. Patientombuddet acts as a single point for patients who wish to complain about the academic treatment of the entire Danish health services. Patient Ombudsman Its website can be found here

But the Danish Dental Association has also created a website which will make it easier for patients to complain about the dentist, seek compensation, etc.
Dental Association's website Tandklage.dk you can read more about here

Hope you can use my answer.

Sincerely

Dentist Joan Olsen

www.tandpleje.dk / letterbox

Tandpleje.dk ™ - The road to healthier teeth

Important!

Questions answered by the dentist can be posted on the portal in anonymous form. We can not guarantee replies to all questions and answers from the dentist can never replace dialogue or consultation with your doctor. An answer through the letterbox should be seen solely as informational material.

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Easier to complain about the dentist

A new website has made ​​it easier to complain if you are dissatisfied with the treatment at his private practice dentist. The new website was created by Dental Association in cooperation with Danish Regions.

The website is designed to make it easier for patients to figure out what to do if you are dissatisfied with the treatment or bill from his dentist.

Since states Tandklage.dk, and on it there is easy access to the form that you need if you want to complain. You can also read about where to go if you want to complain or seek damages because of an injury. There is also information about what happens to the complaint, when the patient has received it and complain about the system structure and on appeal.

Danish Regions welcomes the challenge system for private dental practice has now become easier to understand.

- It is important to know your rights if there are failures or accidents to the dentist, or if you do not agree with what is stated on the bill. Such remedies are quite good. But the system can be difficult to foresee. For example. it is important to observe the time-when the appeal would otherwise be rejected, whether you're right. It is now easier to complain - and easier to get an overview of what happens when one has complained, says Jens Stenbæk (V), Chairman of regions Salary and Rate Committee.

In Dental Association hopes that Tandklage.dk will increase confidence in the complaints system.

- Of course we have asked ourselves whether it is Dental Association's task is to encourage patients to complain. Furthermore, I would say that our general advice to dissatisfied patients remains that the first thing to go into dialogue with their dentist. Many complaints due to misunderstandings, which can often be overcome through a chat with the dentist. But for dentists as for all other industries is that it means a lot for our reputation, the ability to complain about us experienced as simple and transparent, says Marianne Riis, who is chairman of the Dental Association Clinic Owner Negotiation.

Complaints against dentists in private practice treated by a separate complaints, while complaints about the rest of the health care system goes through Patientombuddet. The complaint system in dentistry opens the possibility that patients who were successful, can get your money back or get made all or part of the treatment for free of charge.

Scandefa 2011, Scandinavian Dental Fair

Scandefa (Scandinavian Dental Fair) is the annual Scandinavian trade fair for the dental team and dental industry. Fair connects new knowledge about products, research and clothing, and has more than 10,000 visitors from Scandinavia and other countries, and over 150 exhibitors.

Parallel to the fair Scandefa, organized by the Bella Center, held Semester Course, organized by the Dental Association ( www.tandlaegeforeningen.dk ).

PARTICIPANTS
Scandefa 2011 is a trade fair for dentists, dental assistants, dental technicians, dental hygienists and industry professionals.

REGISTRATION
There is access to online registration 1 month prior to opening Scandefa the 2011th
VISITS TO REGISTER FOR Scandefa 2011 IS NOW OPEN!

OPENING HOURS
7th-9th April 2011
Thursday 7th april 10:00 to 18:00
Friday 8th april 9:00 to 18:00
Saturday 9th april 9:00 a.m. to 3:00 p.m.

See video from the fair

CONTACT
Christian Olrik, col@bellacenter.dk
Bella Center, direct tel 32 47 21 25

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About Scandefa

Scandefa was first held in 1968 in Bella Center in Copenhagen Bellahøj as part of the Dental Association Course Tribunal's largest annual training course for members. In 1976 moved the exhibition and conference to the Bella Center on the current address of Amager.

Dental Association Courses
Dental Association started the course in 1934, inter alia, Mercur Hotel in Copenhagen with a very small exhibition, and the event moved, as mentioned above, the Bella Center in 1968. For the 1982 event was always early January and was called in January Course - from 1983 the event moved to March under the name Two Semester Course.

How expensive is a visit to the dentist anyway?

How much does a regular dental examination? It is a question that many find it difficult to answer, according to a study by Epinion made ​​for the Dental Association, among 1,003 Danes.

Many young people know not that a general survey cost only £ 83 when you are 18-25, while adults over 25 years, to pay 142 DKK A dental cleaning costs 178 kr
Among the participants in the study had every seven not been to the dentist for the last two years. Of this group believed 47 per cent. That a regular dental examinations costing more than £ 300 In fact nearly one in four thought that the price would be over £ 400

Myths and guesswork
- It shows that the perception that it is expensive to go to the dentist, often based on guesswork rather than facts, especially among those who opt out of the dentist. There seems to have built a myth about dentists' prices, as those who do not go regularly to the dentist, has been caught, says Susanne Andersen.

Unfamiliarity with the price of a regular dental visits are also 36 percent. of these, as has been the dental field for the past two years.

- The Dental Association, we find it encouraging that a dental examination is significantly cheaper than many expect. But only if it helps make the experience at the dentist even better. For if the wrong impression of price get someone to stay away from the dentist, it is very unfortunate. Regular inspections have a deterrent effect and may help to detect any problems early, so the individual can avoid large dental treatments and big dental bills, says Dental Association President Susanne Andersen.

It is a problem that many young people drop the regular dental visits, and that makes Dental Association now something about the campaign tandfix.dk that target young people at 18-25 years. The campaign to tell young people that it can have major consequences to drop the dentist visit and that it is actually more worthwhile to go regularly to the dentist than to leave it.

Tandfix.dk - campaign for young

Dental Association is behind a new and different online campaign targeting young people. Tandfix.dk called portal with humor and irony to capture young people's interest in their own dental health.

Too many young people drop the regular visits to the dentist. It will Dental Association now do something about a campaign that targets young people of 18-25 years. The campaign to tell young people that it can have major consequences to drop the dentist visit and that it is actually more worthwhile to go regularly to the dentist than to leave it.

Tandfix.dk
The campaign, which starts on 23 august is primarily online-based and is based website TandFix.dk where young people can go into a universe that is created on the humor and irony. But people will also join the campaign on Facebook. The only thing they will not encounter is pointing fingers.

- Our desire is to engage in dialogue with young people and build on their life situation without talking down to them.

We know that many young people believe that regular dental visits are not as necessary because they have no problems with their teeth and gums right here and now. But like much else, it shows the consequences are often not until later in life, says Dental Association President Susanne Andersen.

It is important to take things in the bud when it comes to diseases of the teeth and mouth. If you wait, you risk both toothache and comprehensive treatment.

It is also cheap to get a check at the dentist.

- Many young people do not know that a simple analysis actually only cost £ 83 when you are 18-25, while a dental cleaning costing £ 178, it may not pay to wait, says Susanne Andersen.

In connection with the campaign's start, dental students in Copenhagen and Aarhus go on technical schools and social and health education and engage in dialogue with young people about their dental care habits. There will also be hung campaign posters up, and there will be shared out bags with water, flyers, toothbrush and toothpaste.

The campaign has been created with support from the Danish Regions and developed in partnership with communications agency NetPeople.

Visit Tandfix.dk

Visit Tandfix.dk on Facebook

Give your teeth a longer life

A new study shows that people who skip the regular dental visits over a much greater risk of losing some of their teeth when they come up in the 50-year-old and older. Although teeth look nice and fine out here and now, it's not a good idea to just skip dental visits over. If you, as young fail to go regularly to the dentist, the consequences turn out until later in life, the study carried out in connection with the great KRAM survey (diet, smoking, alcohol and Motion).

Results from the survey shows that 50-64 year olds who have been to the dentist regularly, have retained significantly more teeth than those who have missed visits over. Among those who go regularly to the dentist has 9 out of 10 retained most of their teeth when they are over 50 years, while 20% of those who do not go regularly to the dentist only retained 20 or fewer teeth when they are over 50.

The consequences of having a few teeth in the mouth include:

• Decreased chewing ability
• Lisp
• Problems with convergence in the lower third of the face, so you will look significantly older than you are.
• Extra wear of the remaining teeth. The fewer teeth you have left, the more work there is to the remaining teeth.
• It does not look nice

Children and young people have healthy teeth

Efforts in child and adolescent dental care is now bearing fruit, and new figures from the Health Protection Agency show that dental health is getting better and better with the country's children and youth. The new figures show that all three of the ten 18-year-old has never felt the dentist's drill into a tooth. In 1990, one out of every ten 18-year-old who had never experienced tooth decay, which required treatment with boron.

Among the 18-year-olds who have been treated tooth decay, most have only been put fillings in up to four tooth surfaces. Again, there is a marked improvement compared to 1990.

For the 15-year-old, it is possible to follow the evolution dating back to 1980/81. Back then, the 15-year average of 13.2 fillings in tooth surfaces. The new figures from the Health Protection Agency show that the corresponding figures in 2009 is 2.33.

Compiled by region is dental health among children and adolescents most in the Capital Region, followed by Region Zealand and NSW. Region North and Region South Denmark occupies the fourth and fifth place.

Dental Association President Susanne Andersen welcomes the positive developments, but warn against downgrade the efforts of child and adolescent dental care.

- I have no doubt that the major prevention efforts in child and adolescent dental care have contributed to children and young people as healthy teeth today. But although the average figures are impressive, there is unfortunately still children who have many cavities. And then we got a new dental health problem: syreskader on tooth enamel due to the increasing consumption of cola and other soft drinks, says Susanne Andersen.

According to dentists President has some kids need to get to the dentist very often, while there are also children with healthy teeth and gums that their dentist is estimated to only having to have a check up every 1-2 years.

- Efforts are now much more targeted and individualized than when sought for all every six months, says Susanne Andersen.

Greater price transparency among dentists

From the first October will be even easier to check the dentists price levels on the Internet. Dental Association and the Danish Regions has namely been agreed that dentists should disclose price ranges of several treatments on sundhed.dk.

Today, the private dental clinics provide information from and to the prices of eight services. The first October is the number of services expanded to ten, so that dentists should also inform about price ranges of surgical removal of a tooth and root canal into two channels. Simultaneously, the descriptions of the eight current benefits on sundhed.dk be made more precise. This will allow patients' ability to compare the price ranges from clinic to clinic will be even better.

- We believe in transparency, also in terms of prices. It is only fair that you can sit at home at the computer and get an idea of ​​price levels in dentists. We are therefore delighted that we now can use sundhed.dk to familiarize themselves with the updated price ranges. That said, there are no two treatments are similar, says Dental Association's chief negotiator Bear Haulrig and explains:

- You have to go to the dentist and be examined before you can get just the exact price. The dentist can not give you, when ye have agreed on what treatment to begin. If the cost of treatment exceeds DKK 2,500, you are entitled to an offer of an unspecified written price estimate, says Dental Association's chief negotiator Bear Haulrig.

The agreement on increased price transparency is part of a new dentist agreement which Dental Association and the regions Salary and Rate Board has just been agreed.

Ban on texting will lead to poorer teeth

It would be really bad for dental health if the DPA makes serious about banning dental clinics in the municipalities to send text messages to children, adolescents and parents.

- Many municipalities have adopted text messaging service, so you get a text message with a reminder of his time at the dentist. This has led to fewer and fewer people forget to go to the dentist. There has been a noticeable decline in the number of no-shows in several of the municipalities that have adopted SMS. And SMS reminders is a service already for some years has been used by the private dental clinics - with great success, says Dental Association President Susanne Andersen.

If you forget to go to the dentist, you risk according to Susanne Andersen that dental disease is developing so much that they require more care than if they had been taken in the bud.

- Moreover, it is also economically is a problem when patients fail to attend dental care. It says staff ready to perform a scheduled examination and treatment, says Susanne Andersen.

Data Protection Agency has pointed out that one must be careful not to send sensitive or confidential information via SMS.

- But it is a sensitive and confidential information that you need to remember his time at the dentist? It seems I honestly do not. And you've for years sent out calling cards in the mail from both the municipal and private dental clinics. The Data Inspectorate has to my knowledge so far not seen as a problem. I can not see why one should not take advantage of technology to ensure children and young people healthier teeth, says Susanne Andersen.

Dentists want higher fee for non-attendance

Some of the dentist's prices are fixed in the so called dentist agreements concluded between the Dental Association and the Danish Regions. When negotiations between the Dental Association and the Danish Regions began in February 2010, it was such with a wish from the Dental Association's side to discuss a higher no-show fees at agreed more treatments.

Today is the fee for no-show set at 229 million, regardless of the extent of the agreed treatment. It believes Dental Association's chief negotiator, Bear Haulrig is not reasonable.

"In absentia fee may be reasonable in relation to the fee for an investigation, but it stands in stark contrast to the cost of a non-profit, whose non-appearance is connected with a larger planned treatment, such as a root canal or a larger pa-treatment", says Bjørn Haulrig to Tandlægebladet and continues:

"Even worse, it seems, if there is planned a major operation, which is reserved even more time. Add to this that opdækningen with sterile been spilled - a table setting that is both time consuming and expensive, "emphasizes Bear Haulrig.

How much should the maximum cost for patients to default from major planned treatments Dental Association has not yet been agreed upon, since the system also could be structured in ways other than the current model, for example by being dependent on the reserved time.

Although collective bargaining with the Dental Association and the Danish Regions started in February, negotiations will likely continue for the rest of the year. And by then there will certainly be no change in fee for adults from agreed treatments.

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Read more in Tandlægebladet No. 3 2010 or www.tandlaegebladet.dk

Lower sugar levies gives poorer teeth

It's a bomb in particular children and young people's dental health, sugar levies have decreased every year since 2001. It goes Dental Association President Susanne Andersen, commenting on new data from the Treasury.

- We can see that the portions have become larger over the last ten years and it is hardly unlikely that it has something to do with the gradual tax reductions. Candy bags have become larger, and so is soda bottles. While the largest soft drink bottles, ten years ago contained 1 ½ liters, we are now at 2 liters. And it is a big problem for the teeth. The large bottles deadlines especially children and young people to have a soft bullet and take a sip of it periodically. In this way the teeth of a constant acid bath and the acid in soda can at worst corrode tooth enamel away, says Susanne Andersen.

Studies have shown that every 7 teenager to a greater or lesser degree has syreskader on tooth enamel.

In addition to acid damage is sugar in sodas and candy one of the major culprits when it comes to tooth decay. The tendency has been for many years, the Danes have fewer and fewer cavities, but Susanne Andersen is afraid that the positive trend will stop if the intake of sugar continues to rise.

Details are available from Dental Association by contacting the Communications Officer Falcon on May 70 25 77 11 or Communications Claus Jorgensen 70 25 77 11 or 21 26 56 98th

Scandefa 2010, Scandinavian Dental Fair

Scandefa (Scandinavian Dental Fair) is the annual Scandinavian trade fair for the dental team and dental industry. Fair connects new knowledge about products, research and clothing, and has more than 10,000 visitors from Scandinavia and other countries, and over 150 exhibitors.

Parallel to the fair Scandefa, organized by the Bella Center, held Semester Course, organized by the Dental Association ( www.tandlaegeforeningen.dk ).

PARTICIPANTS
Scandefa 2010 is a trade fair for dentists, dental assistants, dental technicians, dental hygienists and industry professionals.

REGISTRATION
There is access to online registration 1 month prior to opening Scandefa the 2010th

OPENING HOURS
15th-17th April 2010
Thursday 15th april 10:00 to 18:00
Friday 16th april 9:00 to 18:00
Saturday 17th april 9:00 a.m. to 3:00 p.m.

PLEASE CONTACT
The Jaqueline Ogilvie, sales and project manager
T +45 32 47 21 25
jjo@bellacenter.dk

Linda Sagittarius, exhibition coordinator
T +45 32 47 21 31
lsk@bellacenter.dk

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About Scandefa

Scandefa was first held in 1968 in Bella Center in Copenhagen Bellahøj as part of the Dental Association Course Tribunal's largest annual training course for members. In 1976 moved the exhibition and conference to the Bella Center on the current address of Amager.

Dental Association Courses
Dental Association started the course in 1934, inter alia, Mercur Hotel in Copenhagen with a very small exhibition, and the event moved, as mentioned above, the Bella Center in 1968. For the 1982 event was always early January and was called in January Course - from 1983 the event moved to March under the name Two Semester Course.

Elderly patients with dementia suffer from poor oral hygiene

Dementia causes major changes - also in terms of dental health. Research shows that a clear link between dementia and poor oral hygiene. The medicine they are demented, also helps that they get dry mouth, which gives a much greater risk of caries and fungal infections. Dentists, nurses and caregivers should be much more focus on the elderly who can not maintain a normal life.

Birita Ellefsen who is a dentist, assistant professor, Ph.D. and researcher at the School of Dentistry in Copenhagen, has over the last year examined the relationship between dementia and dental health, and the result is striking. Birita Ellefsens study thus shows that the dementia had an average of 7 cavities, even when they were diagnosed with dementia, which says something about the problems that the demented have with their oral hygiene.

It could mean a significant diminution of the quality of life. The consequence of poor oral hygiene may include be pain or discomfort, which may cause difficulty in eating. At worst it may mean that they completely stop eating. It is therefore important that older people with dementia and their families receive the proper guidance on how to relate to dental care when they are diagnosed, emphasizes Birita Ellefsen.

- Dementia patients need a customized dental care. And here dentists the opportunity to make a difference and help to ensure that newly diagnosed dementia patients receive the prevention, care and attention they need. We have a responsibility as health professionals to help cover the care and treatment needs that just in the elderly with dementia, says the invitation from Birita Ellefsen.

Birita Ellefsen is among speakers at the Dental Association's two-day Symposium on 6-7th November. Slightly more than 1,600 dentists and 600 dental assistants participating in the event that has the medical compromised patients as the main theme and takes place in Aarhus, the Radisson SAS Scandinavia Hotel.

- It is always good to get updated - and expanded - its professional knowledge and skills, and of course also applies to dentists. Both for the individual dentist's challenges and everyday life, but also very much aimed at patients. That dentists retraining and follows up with the latest treatments and developments in dentistry, patients come into the chair for the benefit, says Dental Association President Susanne Andersen.

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