Should a prosthesis without further crack between two fasteners, snap-fasteners

13. January 2010  
Filed in Treatment, Complaints

Question:

My mother-in-law got about 3 years ago made the snap fasteners in its tandprotese of a dentist. in order to solve the problem with a loose prosthesis. The problem was that the gummen were disappearing(my mother-in-law is 82 years of age) the Work was made for a price of 30000 kr. She has since had the snap locks on the switch twice, which she had not been informed about. However, there are now done it to the prosthesis is broken between the two snap fasteners. It was reparetet two weeks ago(for the 900). and is now broken again. The question is whether a prosthesis such without further should be able to break and the treating dentist should be informed about the risk of it, and is there a warranty on the original work. My mother-in-law got to know that there was a lifetime warranty on the work performed to 30000. What can we do to help her?

Steen

Answer:

Dear Steen,

It suggests communication deficits in your case. As a starting point, there is no guarantee on dental work, but you always have the option to lodge a complaint.

Read the evs. more about complaint about dental treatment or dentist

Regarding prosthesis, it is too specific to comment on, since you have to see the patient and give a professional assessment from it.

Hope you can use my answer.

With kind regards

Dentist Joan Olsen

www.tandpleje.dk/brevkassen

Dentistry.dk™ – the Road to healthier teeth

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